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Privacy Policy

Last updated: 18 May 2026

1. Introduction

MEDEA CLINIC ("we", "us") is committed to protecting the privacy of its patients and visitors to medea-clinic.com. This policy describes what data we collect, how we use it and your rights.

2. Data controller

MEDEA CLINIC, Butmirska cesta 31A, 71210 Ilidža, Bosnia and Herzegovina. Contact: +387 61 828 888.

3. What data we collect

We only collect data you voluntarily provide — name, surname, phone number, email address and basic medical data necessary for providing dental services. Through the website, we automatically collect technical data (IP address, browser type, visit time).

4. Purpose of processing

We use data to schedule appointments, provide dental services, keep medical records, communicate with patients and improve our clinic and website.

5. Legal basis

Your consent (Art. 6 GDPR), performance of a contract for health services and compliance with statutory obligations in the field of healthcare.

6. Data sharing

We do not sell or share your data with third parties for marketing purposes. We may share data only with authorised health institutions, laboratories and competent authorities when required by law.

7. Your rights

You have the right to access, rectify, erase, restrict processing and port your data, as well as the right to object and withdraw consent. To exercise these rights, contact us at +387 61 828 888.

8. Data security

We apply appropriate technical and organisational protection measures to safeguard your data against unauthorised access, alteration, disclosure or destruction.

9. Policy changes

We reserve the right to modify this policy. All changes will be published on this page with the update date.

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